Energetic, dedicated and passionate, that’s how Susan Charlier’s clients describe her. As a former television news anchor and Emmy Award winning journalist, she brings a unique expertise to her clients with exceptional communication skills and extensive relocation experience.
Susan is committed to providing clients with a tailored approach to buying or selling their home, each uniquely designed to meet their needs. It all starts with listening to each client’s needs. Susan then creates a personalized plan including a staging strategy and the creation of a custom and creative marketing plan. It ends with persuasive negotiating skills and a smile; as each customer reaches their real estate goals.
Susan is a multi-million dollar producer and honored to be part of Berkshire Hathaway’s President’s Circle. She is a Chicago suburbs expert with national and global reach. She works with all levels of buyers and sellers, representing multi-million-dollar luxury homes as well as first time buyers and sellers.
Susan works tirelessly to ensure her client’s goals are met building a special and trusting, life long relationship with her clients. It is this dedication, warmth & work ethic that sets her apart from all others. The result…the majority of Susan’s clients come from referrals from supremely satisfied customers. Susan loves what she does and it shows.
I wish I could find the words to describe how Wonderful Susan is. She Always has a smile, Susan is very personable, To me, Susan doesn’t sell or help you buy a house, she helps with a Home. She helped me find my home and sell a home... IN 4 DAYS! I would and I do recommend Susan to all my family and friends. Susan is an Amazing Person From the smile on her face to the perfect staging of my home .. I knew I was in good hands! My home sold in 4 Days!!
I had previously heard great things about Susan Charlier and decided to interview her based upon her reputation as an outstanding realtor. I was also aware that BHHS had a strong presence in my community. Susan skillfully guided us through the entire process. She recommended improvements needed prior to marketing, provided contacts to assist with improvements, helped keep us on track to reach the market on time, and sold the house within 4 hours. She does all this with a smile on her face and with an extraordinarily upbeat personality. Susan provided guidance at every step and helped to set our expectations. She is very easy to get along with and was truly a trusted advisor for us. I would highly recommend her to others, and certainly will if/when the situation avails itself. I have worked with other realtors in the past and never had the level of service provided by Susan. Every home has unique marketing challenges and Susan addresses them proactively. Due to her strong real estate network, we had interest in our home prior to formally listing. From pre-sale preparations to post-sale coordination, Susan was excellent at every step. And she continues to check-in to make sure everything is going as planned with our new home as well.
-Dave & Annette, Sellers & Buyers
Susan was wonderful from start to closing. From the moment we spoke with Susan we were hooked! She took time to learn about Brian and I and was extremely easy to speak with and ask questions to, we didn't feel stupid for asking any question, especially for being new homeowners. She provided a wealth of information throughout the process, and was extremely detailed and organized. Susan was excellent during the negotiation process and went to bat for us during our closing process to keep things moving along. We will always recommend Susan Charlier to friends and family, or to whoever is looking for a positive and stressless experience buying a home. We can't wait to be her neighbor!
-Kristyn & Brian, Buyers
If it weren't for Susan's diligence and tenacity we would not be a home right now. We were in a unique situation due to COVID (limited homes on market, limited viewings), needing to stay in the same local elementary area and short time frame to purchase (our rental home was sold). We know she worked hard to ensure every opportunity of potential listings was identified. We found a GREAT home that we couldn't be happier with. Once we were under contract, Susan's 'white glove' service ensured we understood each activity, timing and expectations of each party (seller/buyer). She guided us through the process start to end - rather than us having to manage it or wonder what was happening. We always felt well taken care of and that no detail or deadline would be missed.
-Keith & Carol, Buyers
Susan Charlier is a dream to work with. She constantly went above and beyond what a normal agent would do. Her knowledge of the area was instrumental in the marketing and positioning of my home. Susan came with a complete plan and was ready to spring into action. She had comps, suggestions, and a direct plan. Her marketing materials were second to none! Susan treated me like a lifelong friend... even though we were just introduced. I know I couldn't have sold my home without Susan Charlier at the helm... she is the difference maker! -Susan, Seller
Susan Charlier is a first class home seller that demonstrated repeatedly her ability to support and drive the sale of our home. She understands the market, what we needed to do to prepare the home to sell, followed up with every broker that showed the house, had a long list of handymen, service providers for any work that needed to be done on the house, and provided excellent guidance through the negotiation process. I strongly recommend Susan.
-Bill & Vivian, Sellers
We recently bought our dream home, and we are glad that we availed the services of Susan and her team. She meticulously organized and coordinated our house searches and visits, always came with us to the showings well prepared, and promptly followed up with the sellers with our queries. In these challenging times of lockdown, she helped us a lot to make the buying process to go hassle-free. We happily recommend her to anyone who is looking for an excellent realtor.
-Sasi & Siri, Buyers
Susan was incredible. She went above and beyond to make sure all our expectations were met. She was a joy to work with and my husband and I can’t wait to recommend her to any of our friends looking to move to the western suburbs! -Brad & Andrea, Seller & Buyer
I have always been a little bit skeptical about using a real estate agent. I was always under the impression that selling it yourself would allow you to come out ahead based on the money you would save from not having to pay the selling agent. That all changed the day that I met Susan Charlier. She met me at my home and did a walk through. She made several suggestions on what we should do to make our home look its best for the showing. She sat down with me and went through our plan of action. She highlighted the items that I needed to do and then went through all of the items that her team would be responsible for. When I had additional questions she was always very quick to get back to me. We decided to take a vacation on the weekend our house would be shown. The house went on the market on a Saturday and by the time I came home on Sunday night the house was sold. There were 6 other houses that were for sale on my block during that time. I could not be more pleased with the outcome. I have already recommended Susan to some of my friends and family. Susan is pure gold when it comes to selling a home. If I had not been moving to another state she would have been my first choice for looking for a new one as well. -Zach, Seller
Imagine a Model Perfect Home where the Interior of the Home is Just as Gorgeous and a Relaxing Haven as the Outside. All the Upgrades & Space You've been Craving are in this 3 Year Young Timber Trails Beauty! You will Love the Open Design with Soaring 2-Story Family Room Flooded with Sunlight, Striking White Fireplace & Hardwood Floor Throughout 1st Level. This Luxury Living Space Flows Outside to your Backyard Oasis with an Expansive Brick Paver Patio with Two Seating Areas Surrounded By Lush Landscaping... Perfect as a Relaxing Retreat, Entertaining or Outdoor Office. Back Inside, the Elegant Dining Room Flows into the Chef's Kitchen with Upgraded Stainless Steel Appliances, Quartz Countertops & Custom Cabinetry to Make all Cooks Envious. Spacious First Floor Executive Suite with Custom Walk-In Closet & Luxe Bath with Quartz Countertops & Deep Soaker Tub. Walk Up the Wide, Grand Staircase to the 2nd Level where you will find 3 More Generous Bedrooms, Full Bath & a Large, Airy Office Loft with Hardwood Floor. Generous 4th Bedroom now Enjoyed as a 2nd Family Room. Like a NEW Model Home with all the Upgrades Done - Custom, Motorized Blinds, Custom Closets, Epoxy Garage Floor & Upgraded, Huge Paver Patio & Landscaping. This Incredible Home has a Prime Location on the Interior of the Coveted Timber Trails Community with Walking Trails, 5 Acre Park & Top Rated Schools. This is the Luxury, Maintenance Free Lifestyle You've Been Dreaming Of!