Heidi Mergenthaler

Client Testimonials

September 11, 2019
We enlisted Heidi Mergenthaler early on in our search for a condo in Park Ridge. We gave her our parameters—size, price, preferred location—so she could alert us if anything came on the market.

Heidi was great at both letting us know when a new property came on the market and sticking to our criteria. She never tried to steer us toward higher-priced properties or ones that didn’t suit our needs.

Once we found a condo, Heidi helped us to quickly put in a bid negotiating a fair price. She also was great at keeping us informed about issues with the seller, advising us on actions to take during negotiations and ensuring that the whole process went smoothly.

We would definitely recommend Heidi to others. We appreciated her knowledge of the area, her solid advice and the ease of working with her.

Sincerely,
Tina & John Kapinos

 

September 10, 2019
Heidi was an excellent companion along our homebuying journey. She has the perfect balance of proactive guidance and gentle support. Her persistence and positivity kept us going when the market challenges threatened to overwhelm us. Heidi’s extensive knowledge and experience was just what we needed to get us through a tricky short sale process. Tenacious and eternally hopeful, she reassured us, resourced us, and recharged us.

Heidi even went above and beyond in connecting us to contractors, lawyers and other professionals to help us make this home truly our own. In the end, we found a place we love at an excellent price. Thank you so much!

Warmly,
Stephanie & Duncan S.

 

July 13, 2019
Hi Heidi,

I am so grateful for the recommendation that led me to you, and I could not have asked for a better real estate broker. Upon meeting you, I knew you would get the job done! Your were so friendly and confident, and your level of dedication, honesty, and professionalism were evident throughout the process. It was my first time selling a property, and you helped get it ready, got the photographs taken, and got it on the market in record time! We had multiple showings upon listing, and I appreciated how you always took the time to call and update me as to how the showings went. It sold quickly, and your years of experience and knowledge gave me such peace mind as we completed the closing. Working with you was such a pleasure and I will recommend you to all of my family and friends. Thank you so much for everything.

Fondly,
Colleen Golden

 

January 23, 2019
To Whom It May Concern,

Heidi Mergenthaler, with Berkshire Hathaway did an amazing job helping me select and purchase a condo in Park Ridge, Illinois. Being an out of town buyer, Heidi was flexible with her time, organized with showings, and respectful of my budget. When it came time to submit an offer Heidi had my interest and was willing to negotiate. Her recommendation of an inspector proved to be profitable. I was completely satisfied with my experience and outcome, I would highly recommend Heidi Mergenthaler as a trusted realtor.

Mary Beth Merrill

 

January 19, 2019
Hi Heidi,

It was a very pleasant experience working with you on my real estate purchase. As a first time home buyer, I was quite worried at the beginning of my home buying. But, working with you made me feel very comfortable and confident throughout the process. You’re very knowledgeable in your business and also take care of your customers as if you were buying the property yourself. For the professionalism and competency you have shown, I would definitely love to serve as a reference and recommend you to anyone in the market for real estate or have questions on this matter.

Thanks,
Aaron

 

April 24, 2018
Dear Heidi,

Don and I are writing this email to you to thank you for everything you have done for us in the sale of our house and the rental of our apartment.

We have had real estate brokers in the past and nothing ever got accomplished. Your dedication to your job, as well as making sure we were happy far exceeded our expectations. The old saying, "above and beyond," describes you perfectly. You are always reachable, work on paperwork long after regular hours, and will do almost anything (no matter how inconvenient for you), to get the job done.

All we can say is thank you for being you and the great job you do. In the future, we intend on using you for our next move and will inform all of our friends where to go when they want the absolute best.

Thanks Again,
Don and Vicki

 

April 15, 2018
Hello Heidi,

Jeanette and I wish to drop you a short note in view of our condo sale at the end of last year. From the beginning you took time and patience to inform both Jeanette and I about what to expect in the market and how our unit would be viewed by prospects. As with any of your clients, owner expectations run high and that’s not always in sync with actual activity. We priced our unit a bit higher than market comps in the beginning and that direction got us off to a slow pace. Once we aligned with the market things happened fast and you kept us closely in touch with the activity and offers. Your professionalism and knowledge got us over the goal line quickly (less than 5 days) and made our sale a great experience. During the time that passes after an offer is accepted you also assisted with a number of items including recommendations on closing attorneys. The closing went well and again we attribute that to your knowledge of the process and professional manner with conducting your business.

We wish you all the best in the future.

Best Regards Always,
Ralph & Jeanette

 

January 12, 2018
Dear Heidi,
Thank you so much for all your help both in selling my home in Chicago and purchasing this one in Glenview.

Your knowledge and experience with new construction and your enthusiastic approach allowed you to showcase my home in the very best light. You were there from beginning to end, present at each showing, following up with perspective buyers and their agents, and present at the closing to ensure a smooth transaction. Thank you.

During the buying process you knew what my needs were and continued the search until the right "fit" was found. Again, you were present at each phase of the process .. You were attentive to the recommendations of the inspection and followed through with suggestions made, negotiated on my behalf (even after the deal was closed), communicated with the sellers agent and my attorney, who, by the way, mentioned that you went "above and beyond the call of duty."
If it needed to get done, you got it accomplished.

You continued to make sure that all loose ends were tied up after I closed and had possession.

Thanks, Heidi, the stressful experience of selling and buying was alleviated by your professional approach. Sincerely,
Lenore

 

To whom it may concern:
We were very pleased with the services that Heidi provided us during the sale of our house. She helped us get the best deal for our house. She was honest about the market price we asked and also on the selling price we received.
She went above and beyond in getting our house to show in the best positive light and staged it wonderfully. Additionally, she handled so many nuisance issues that came up during the sale process.
She was flexible and met around our schedule. We would highly recommend Heidi.
She is someone who can help you get the best value for your house and at the same time she takes the pain out of the sale process.
Willow Creek Drive, Highland IL

 

Heidi did a fantastic job in finding us a new condo. She took me to approx 15 or more condos, and we saw top 3 condos multiple times. The one we chose we went to see 4 times. Heidi is very patient and has great follow through and is good about calling to follow up. She is very nice and helpful and knowledgeable, and a pleasure to work with. She endured a drawn out process of negotiations and was good at sending properties we may have interest in. She tries to meet your needs as she sees what you are interested in to not take you to homes which there won't be a fit for you. She goes above and beyond and provides top notch professional service. She gives job efforts her all. She is willing to work nights and weekends and willing to go with you til you find the right place. She is easy to work with and not pushy. I enjoyed working with her and she treats you as a friend- you never get the feeling she is trying to just get you to accept the first place you see just so she makes a fast buck- she wants to spend the time to make you happy and find the right home. I would definitely recommend her as your ally in the home search field.
Bob D

 

We are a young couple in our twenties, and like most people in our age group, we had enough internet know-how to research all of the homes that were for sale in our neighborhood. Thus, we did not want to pay a realtor for help with that aspect of the process.
Throughout the entire process, Heidi distinguished herself with a high degree of professionalism and outstanding negotiating skills. She out-classed many of the realtors we have dealt with in the past. Needless to say, we are highly recommending Heidi to all of our closest friends and family members.
Greg G, hedgefund partner

 

Selling your home is very stressful and confusing, especially during this economy.
Heidi Mergenthaler is extremely knowledgeable, professional, helpful and always available to assist! Her years of experience helped us greatly! We had a pretty complicated set of circumstances surrounded by the sale and purchase of our homes. Heidi patiently helped us deal with each hurdle and assisted us through every step.
I would HIGHLY recommend Heidi to help you buy or sell your home. Besides all her professional assets, Heidi is a wonderful person that goes above and beyond for her clients! By the way, our house sold in EIGHT days.
Mike and Jennifer Steurer

 

From Zillow:

Highly likely to recommend
07/07/2014 - flahart
Sold a Single Family home in 2014 for approximately $800K in Park Ridge, IL.

Heidi was very helpful and responsive, no matter what hour I texted or emailed, throughout the entire process of selling my home. Heidi's professionalism and negotiation skills were equally impressive. She went above and beyond on multiple occasions, and was clearly very concerned for the well being of my family.

 

Highly likely to recommend
07/06/2014 - Carol D.
Helped me rent a Vacant Land home in Glenview, IL.

Heidi was great both times we worked with her to rent a home and now an apartment. She understood our needs and budget, and suggested numerous possible properties to consider online. She met with us and provided excellent local knowledge of the communities that we were seeking for our rentals. She provided good advice when considering the properties that we thought matched our needs. She was very responsive to the time constraints in our searches. I would highly recommend her as an excellent agent for this part of the Chicago market!

 

Highly likely to recommend
07/18/2013 - Christopher B
Helped me rent a Multi Family home in Mount Prospect, IL.

Heidi was fantastic in helping me and family find the home that met our needs. She was always there when we needed her, no matter the situation. Heidi was very knowledgeable and professional from start to finish. Her actions showed that she cared for the welfare of my family. My family and I are very thankful for everything she did for us throughout the process.

 

Highly likely to recommend
07/06/2013 - manuel.hernandez76
Park Ridge, IL

I have nothing but positive things to say regarding Heidi and the services she provides. She has worked with me regarding a difficult property I was trying to sell, as well as helping me purchase property. She is always responsive, knowledgeable, and a pleasure to work with.

 

Highly likely to recommend
06/24/2013 - amassucci
Sold a home in 2013.

Heidi helped me buy a house, sell a house and rent a house, all in Park Ridge. She is very knowledgeable about real estate and construction. I enjoyed working with her and highly recommend her to anyone for their real estate needs.